HECC is now part of Ascensos HECC is now part of Ascensos

+31 411 617 101
Show Menu

French and German customer service advisors – location Bucharest

06.06.2017

We are pleased to announce that we have a number of exciting opportunities for French and German customer focused sports fashion fans to join us in our multilingual contact centre in Bucharest.

The role
As a Customer Service Advisor for Sports Fashion with Ascensos, you will show your passion for sports and fashion by providing exceptional, individualised customer support across a variety of customer contact channels (such as social media, email and phone).

To be successful in this role, you will demonstrate the following skills and experience:

  • A passion for sports fashion
  • Native/near native command of the French and/or German language and a good command of the English language
  • Ability to provide high levels of customer service at all times
  • Strong interpersonal and communication skills
  • Basic IT skills including using multiple operating systems
  • Ability to work well both in a team and on your own
  • Enthusiasm and passion

Key responsibilities include:

  • Ensuring all communication is handled professionally and promptly
  • Demonstrating strong product knowledge to ensure all customer queries are answered
  • Building rapport with customers and providing exceptional service
  • Adhering to quality standards and ensure consistency in all interactions

Working hours:

  • Monday to Friday between 09.00 – 23.00 hrs CEE
  • Saturday and Sunday from 11.00 – 19.00 hrs. CEE

If your experience matches these requirements and you have what it takes to represent a high end, sports fashion brands, then apply today to be the newest member of our growing team.

Apply for job

 Male Female

(doc, docx, pdf)