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Service Credits Solutions

Many organizations are evaluating their free end-user support strategy. Paid support for consumers and enterprise customers can be the marketing tool to increase customer satisfaction, to increase revenue and , to control expenditure.

We @HECC have developed an innovative application for paid First Line Support for several of our clients. One or more options for paid support might be relevant for your support model!

Let us call you back
  • New support strategy
  • Control volumes
  • Increase satisfaction