Service Credits Solutions

Many organizations are evaluating their free end-user support strategy. Paid support for consumers and enterprise customers can be the marketing tool to increase customer satisfaction, to increase revenue and , to control expenditure.

We @HECC have developed an innovative application for paid First Line Support for several of our clients. One or more options for paid support might be relevant for your support model!

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  • New support strategy
  • Control volumes
  • Increase satisfaction