Customer Service

We @HECC provide outsourced Customer Services in Europe before, during and/or after the purchase of a product or services. We @HECC handle presales queries from your (potential) customers, guide them in the ordering process, and stay in touch until the order has been delivered or the services commenced. To protect and grow the revenue of your customers, we @HECC assist you with effective customer related retention programs. We @HECC also provide back office Services to support the customer support process. We @HECC serve end customers who make use of medical supplies or booking services in the travel world!

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  • Outsourced solution
  • Total care
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