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Understanding

We try hard to fully understand the specific details of your requirements. Information on the market, volumes, channels, inbound, outbound, social media, products, solutions, availability, service levels and your customer specifics are key for an in-depth analysis of the requirements. The ideal world doesn’t exist, and we have to deal with uncertainties. Our experience and knowledge of specific markets can assist in scoping these risks, and defining alternatives to control and manage them. We @HECC enjoy a challenge, and we are prepared to share the risk.

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  • Market knowledge
  • Requirements
  • Customer specifics